Hi, I'm Ciri, Founder of The Marketing Concierge

At The Marketing Concierge, we don’t just “do marketing.” We build brands women are proud of — and clients can’t stop talking about.

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Let’s talk about something that many of us struggle with daily: social media marketing. We all know how crucial it is for our businesses, but let’s face it—it can be tough to crack the code. The good news is that you’re not alone, and there are solutions available. In this blog post, I want to shed light on three common social media marketing mistakes that small business owners often make. Together, we’ll explore how you can overcome these challenges and take your social media game to the next level. And hey, we even have a downloadable Marketing Delegation Checklist that can help you decide if it’s time to let us lend a hand. Sound exciting? Let’s dive in!

Mistake No. 1: No Clear Goal or Strategy

Many small business owners dive into social media without a well-defined goal or strategy, hoping for the best. But without a roadmap, progress becomes frustratingly elusive. The key is to decide what goal you want to achieve when using social media, then develop a clear social media strategy that will achieve that goal. For example, your business may offer a service that is new and innovative that many people are weary of trying. Your goal with social media may be to share successful customer experiences and education to help potential clients become more comfortable. Perhaps you are a real estate agent who wants to increase the number of referrals you receive each month. Your goal with social media could be to strengthen relationships with your following, and your strategy will be to provide engaging content like live broadcasts, or open-ended questions that allows you to connect more.

Remember you can’t be all things to all people on social media. By setting a very specific goal, understanding your target audience, and creating the right strategy to deliver content you lay a strong foundation for success.

Mistake No. 2: Focusing Too Much on Sales

We all want to make sales, but bombarding your audience with constant sales pitches can turn them away. The secret lies in finding the right balance. Instead of pushing sales non-stop, let’s focus on building genuine connections. Share valuable insights, engage your audience, and create content that sparks conversations. By fostering relationships and showing your authentic self, you’ll build trust and loyalty among your followers.

People want to connect with real humans, not sales machines. Strike that perfect balance and watch your audience grow.

Mistake No. 3: Ignoring Engagement

Although I list it last, it’s probably the mistake I see most often among small business owners. Take the time to respond to comments, direct messages, and spend time commenting and liking the content of those you follow (your newsfeed). Show genuine interest, provide support, and foster a sense of community. By actively engaging with your followers, you’ll create a strong and trustworthy brand that stands out from the competition.

Social media is a two-way street, yet many of us forget the “social” aspect. It’s not just about broadcasting your message—it’s about engaging with your audience.

Social media marketing doesn’t have to be a daunting task. You can overcome the common mistakes small business owners make and transform your social media presence. If you’re ready to level up your social media game and let us help you along the way, download our Marketing Delegation Checklist. You are going to love it! It’s a valuable resource that can guide you in deciding whether it’s time to outsource your social media management to a trusted third party like The Marketing Concierge who understands the ins and outs of this ever-evolving landscape. Embrace the possibilities and let’s make social media work for you!

To access your FREE Marketing Delegation Checklist, click here.

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